Terms

PAPER & PRINTING

All of our invitations are printed on 110b paper with a digital press. They are 5” x 7” and include white A7 Envelopes (5.25” x 7.25”) unless otherwise indicated.

DIGITAL FILES

Our digital files are formatted as PDF or JPEG files. The PDF files are password protected and cannot be edited. They are only editable by Delight Paperie. If you need blank labels customized with names or food titles, please contact us and we set that up for a small fee.

TURN AROUND TIME

Most orders are delivered within 5 business days. After the order is processed you order should ship in 1-3 business days depending on the complexity of your order. Once shipped, you should receive your oder in 1-3 business days. Digital files will be emailed in 1-2 business days.

SHIPPING

All of our orders ship USPS Priority or Express Mail. Priority Mail should be delivered in 1-3 business days. Express Mail should be delivered in 1-2 business days. Delight Paperie is not responsible for any delays once the package has been delivered to the carrier. Shipping insurance is available on request.

PHOTOGRAPHS

For best print quality, we require 300 dpi high resolution photographs to be submitted in JPEG format. Any other resolution is not guaranteed to print properly, and we cannot be held liable for poor printing. By supplying photographs to Delight Paperie, you acknowledge that you own or have the rights to use the photo(s).

CUSTOMIZATION

Most all of our designs can be customized. In most cases color changes can be accommodated with no charge. Just contact us at hello@delightpaperie.com to give us more info and get a quote.

REFUNDS AND RETURNS

Printed: Our goal is that every order is exactly what you were looking for. If anything does not meet or exceed your expectations, please contact us for instructions. Due the personalized nature of our items we cannot offer a refund unless your items are damaged. Please check your submission carefully for spelling, punctuation or missing information. Delight Paperie can not be responsible for any errors noticed after the proof is approved.

Digital files: Please check your design carefully for spelling, punctuation or missing information. Delight Paperie can not be responsible for any errors noticed after the order is submitted. Due to the nature of digital files, we cannot offer refunds once the files have been sent.

We always strive to make sure the information we customize on our digital files is 100% accurate and matches the information you submit. However, it is the client’s responsibility to review and check all spelling, details and information on the digital files before printing. We are happy to correct any files. Please review your files carefully before printing.

COLOR MATCHING

Colors vary from screen to screen and printer to printer. Monitor colors may show different than printed output. Print quality varies from printer to printer and so we cannot guarantee color output on digital files. Paper type and printer settings can affect your color output.

TERMS OF USE

All of our designs are for personal, one-time use only. Mass production, commercial use, file sharing and selling of these files is not permitted. All rights reserved by Delight Paperie.